Privacy policy

Miyawaki Baisenan Co., Ltd. (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information for the services (hereinafter referred to as "the Service") provided on BANANA to YELLOW website (hereinafter referred to as "the Site") as follows.

Article 1 (Personal Information)
"Personal Information" refers to "personal information" as defined by the Personal Information Protection Law, which includes information related to a living individual such as name, date of birth, address, phone number, contact information, or other details that can identify a specific individual. It also includes data such as appearance, fingerprints, voiceprints, and the insurance number of a health insurance card, which can identify an individual when used independently (personal identification information).。

Article 2 (Methods of Collecting Personal Information)
The Company may collect the following personal information when you purchase products or make inquiries through the Site:
a) Name
b) Address
c) Phone number
d) Email address
e) Credit card number

Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate the Company’s services
- To respond to inquiries from customers
- To send newsletters
- To contact customers as needed for maintenance or important notices
- To identify customers who violate the Terms of Use or attempt to use the services for fraudulent or improper purposes, and to refuse their use of the services
- To allow customers to view, modify, or delete their own registered information, and view their usage status
- To fulfill any other purposes related to the above

Article 4 (Changes to the Purpose of Use)
- The Company may change the purposes of use of personal information only when it is reasonably deemed to be related to the original purposes.
- If the purpose of use is changed, the Company will notify the customer of the changed purpose by a method prescribed by the Company or publish it on the Site.

Article 5 (Provision of Personal Information to Third Parties)
- The Company will not provide personal information to third parties without the user’s prior consent, except in cases permitted by the Personal Information Protection Law and other laws and regulations. Exceptions include:
When it is necessary to protect a person’s life, body, or property, and obtaining consent is difficult
When the following items have been previously announced or made public, and the Company has notified the Personal Information Protection Commission:
a) That the purpose of use includes provision to third parties b) Items of data provided to third parties
c) Means or methods of provision to third parties
d) That the provision of personal information to third parties will be stopped at the request of the individual
e) Method of accepting requests from the individual

- Notwithstanding the preceding clause, the following cases do not constitute provision to third parties:
a) When the Company outsources the handling of personal information within the scope necessary for achieving the purpose of use
b) When personal information is provided due to the succession of business, such as through a merger
c) When personal information is jointly used with a specific party, and the individual is notified in advance or the information is made easily accessible to the individual, including the items of personal information to be used, the scope of users, the purpose of use, and the name of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)
- Upon request from the individual, the Company will disclose personal information without delay. However, the Company may withhold all or part of the information in the following cases and will notify the individual without delay if a decision is made not to disclose the information:
- If disclosure poses a risk to the life, body, property, or other rights or interests of the individual or a third party
- If disclosure could significantly interfere with the proper operation of the Company’s business
- If disclosure would violate other laws and regulations
- In principle, information other than personal information, such as history and characteristics data, will not be disclosed.
A fee of 1,000 yen per request will be charged for the disclosure of personal information.

Article 7 (Correction and Deletion of Personal Information)
- Users may request the correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information if the information is inaccurate, by following the Company’s prescribed procedures.
- Upon receiving such a request and determining that it is necessary, the Company will correct the personal information without delay.
- If the Company makes corrections or decides not to make corrections, it will notify the user without delay.

Article 8 (Suspension of Use, etc., of Personal Information)
- If requested by the individual to stop or delete the use of personal information because it has been handled beyond the scope of the purpose of use or obtained through improper means, the Company will promptly conduct the necessary investigation.
- Based on the investigation results, if it is deemed necessary to comply with the request, the Company will promptly stop or delete the use of the personal information.
- If the Company decides to stop or not stop the use of the personal information, it will notify the user without delay.
- Notwithstanding the preceding two clauses, if stopping the use of personal information involves a high cost or is difficult, and an alternative measure can be taken to protect the user’s rights and interests, the Company will implement this alternative measure.

Article 9 (Use of Cookies)
- The Site uses cookies to improve services and provide more suitable services to customers.

What are Cookies?
Cookies are a feature that stores information about a customer’s visit to the Site on their computer (or an internet-connected device such as a smartphone or tablet). By using cookies, the Company can obtain information such as the number of visits to the Site and the pages visited. No personal information that can identify a customer is included in the information collected through cookies. Customers can disable cookies through their browser settings.

Article 10 (Use of SSL)
- The Site uses SSL (Secure Sockets Layer) technology to ensure security and prevent information interception, interference, or tampering during the entry of personal information.
*SSL encrypts data to prevent eavesdropping and tampering during transmission, enabling safer information transmission.

Article 11 (Changes to the Privacy Policy)
- The content of this Policy may be changed without notifying users, except as otherwise provided by law or in this Policy.
- Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on the Site.

Article 12 (Contact Information)
For inquiries regarding this Policy, please contact the following:
Address: 80-3 Daikokucho, Rokkaku-dori, Tominokoji Higashi-iru, Nakagyo-ku, Kyoto 604-8073
Company Name: Miyawaki Baisenan Co., Ltd.
Email: info@banana-to-yellow.jp